TBC Frequently Asked Questions

Q: What is The Birthday CLUB?

A: The Birthday CLUB is your go-to tool for managing life’s special occasions. We aim to deliver unparalleled value for consumers and businesses alike, fostering memorable celebrations and strengthening community connections.

Q: What can I do in the app? 

A: Explore deals available from local venues, check out memberships for sale, and schedule reminders in the Occasion calendar for sending eCards and thoughtful gifts from our idea catalog to friends and loved ones.

Q: How do I redeem a deal?

A: All active deals within the expiration window have a Redeem button on screen. Tap the Redeem button and a 2nd time to confirm in the presence of your clerk or server at checkout to claim the stated offer off your bill. 

Q: What is the occasions calendar? 

A: The Occasions calendar displays all occasions you intend to celebrate over the next year. This could include holidays, friends’ birthdays or even ad hoc occasions for recognizing someone special with a thank you note or congratulations eCard. 

Q: How do I manually add an occasion to my calendar? 

A: Tap the Add link from the top of the Occasions page and follow the prompts to add an occasion to your calendar. We are always upgrading the app with new eCard templates and gift giving ideas.

Q: What are memberships? 

A: Some local merchants offer memberships for sale in the VIP tab (if available). These memberships are bundles of supercharged value you can purchase to access special benefits not available to the general public.

Q: How do I automatically import contacts and their birthdays into my occasions calendar?

A: Tap the Synch button from Occasions screen and follow the prompts to import existing contacts containing birthdays from your phone. This feature will also identify duplicates and synch contacts with the app. 

Q: Who is the app developer (Loyal Patron)?

A: Loyal Patron LLC has helped 1000s of retail stores, restaurants and entertainment locations for 15+ years build marketing lists and operate gift card, eGift and loyalty marketing applications across the US and Canada.